Sign up for the newsletter

Sign up for the Stellantis Communications Newsletter and stay updated on all the news.

27 Jul 2022

PEUGEOT RETAILERS TAKE THIRD PLACE IN 2022 DRIVER POWER SURVEY

PEUGEOT retailers have listed third place in Auto Express’s 2022 Driver Power survey. Providing a definitive ranking of retail services, the Auto Express Driver Power survey found that an impressive 92.92 per cent of customers were pleased with their experience with PEUGEOT.

PEUGEOT RETAILERS TAKE THIRD PLACE IN 2022 DRIVER POWER SURVEY

PEUGEOT retailers have listed third place in Auto Express’s 2022 Driver Power survey. Providing a definitive ranking of retail services, the Auto Express Driver Power survey found that an impressive 92.92 per cent of customers were pleased with their experience with PEUGEOT.

 

Auto Express’s annual Driver Power survey is based on scores from thousands of new-car buyers, polled across two sets of four categories including showroom facilities, salesperson performance, communication, courtesy, and handover process. 

 

PEUGEOT achieved high scores across a range of leading areas, with voters impressed by the handover process and salesperson performance from retailers, whilst the facilities and courtesy service that the brand has to offer were both ranked second among the brands polled. PEUGEOT owners also highlighted retailer efforts to provide cleanliness and hygiene considering issues around COVID-19, whilst clear communication from the brand was noted as making the customer journey more streamlined.

 

Acknowledgement in the Auto Express Driver Power survey is highly valued among the automotive industry as an independent perspective on how drivers truly view retailers and their experience with brands.

 

Steve Fowler, Editor-in-Chief of Auto Express, said: “PEUGEOT retailers received an impressive set of scores in this year’s Driver Power survey, but none more so than remarkable second-place finishes when it comes to service centre facilities and the courtesy offered by service-centre staff. Peugeot owners are proving to be an extremely satisfied bunch when it comes to the end-to-end dealer experience."

 

The 2022 Driver Power survey comes as PEUGEOT continues to develop it’s offering of electric vehicles to provide customers with a wider range of vehicle choice. PEUGEOT’s current offering of electric vehicles includes the award-winning PEUGEOT e-208 and PEUGEOT e-2008. The brand recently launched the New PEUGEOT 308 and 308 SW, whilst PEUGEOT’s latest model, the PEUGEOT 408 will arrive in showrooms in 2023 with a choice of two plug-in electric hybrid powertrains. PEUGEOT aims to provide an electrified variant across the entire model range by 2024

 

Julie David, Managing Director PEUGEOT UK, said: “I am very proud to hear that PEUGEOT has been ranked so highly in Auto Express’ Driver Power dealer survey for the year. Each PEUGEOT team across the country works hard to ensure that all our customers receive the best possible service and are able to access any assistance they might need with their car. I hope that our retail network continues to impress customers as we continue to work towards offering a more diverse model line-up.”

 

PEUGEOT is currently offering a free 15-point Essential Safety Check* when visiting a local retailer. The visual check covers all vital components of a customer’s car, including the tyres, brakes and battery, with the option to upgrade to an Enhanced or Ultimate Safety Check* for additional support such as vital fluid top-ups, Air Con Refresh and a £30 voucher towards a future service.

 

For more information, visit https://www.peugeot.co.uk/tools/find-a-retailer.html

 

Ends

*Applies to petrol and diesel vehicles only

 

CONTACT

Kerry Livesey

Head of Communications – Public Relations

Phone: 079 40078 848

Kerry.livesey@peugeot.com

 

Emma Gaffney

PR Manager

Phone: 077 47898 130

emma.gaffney@peugeot.com

 

Michael Arnold

Press Fleet Manager

Phone: 078 3182 9410

pressfleet@stellantis.com

 

Jeremy Townsend

Director of Communications

Phone: 078 2789 6480

jeremy.townsend@stellantis.com

 

LINKS

PEUGEOT Press website

https://uk-media.peugeot.com/en

 

ABOUT PEUGEOT

PEUGEOT is a global, innovative and high-end generalist brand. Its values are Excellence, Allure and Emotion. Present in more than 160 countries with 10,000 retailers, PEUGEOT sold nearly 1,200,000 vehicles worldwide in 2020. Not long after celebrating its 210th anniversary, PEUGEOT is now ushering in its new identity with a coat of arms that emphasises its personality and timelessness. In addition to a full range of electrified passenger and commercial vehicles, PEUGEOT has developed a new concept of Neo Performance. The 508 PEUGEOT Sport Engineered is the first in this new line of efficient and high-performance vehicles.

 

Sign up for the newsletter.

SIGN UP NOW