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26 Aug 2014
Mopar® and Fiat Professional at the 2014 Caravan Salon Düsseldorf
From 30 August to 7 September, the German city of Düsseldorf will host the Caravan Salon, the world's largest event dedicated to caravanning and open-air tourism. As leisure vehicle conversion sector leaders, Fiat Professional certainly could not miss out on this prestigious event.
From 30 August to 7 September, the German city of Düsseldorf will host the Caravan Salon, the world's largest event dedicated to caravanning and open-air tourism. As leisure vehicle conversion sector leaders, Fiat Professional certainly could not miss out on this prestigious event.
Also taking part in the event will be Mopar - the brand of reference for Fiat Chrysler Automobiles brand Services, Customer Care, Original Spare Parts and Accessories - set to present the latest additions to the host of products and services designed and offered by Fiat Professional in collaboration with Mopar.
The New Ducato is set to be the undeniable star of the German Salon, with six motorhome bases on display to the general public for the first time: from the short wheelbase glazed van to the various chassis cab options, and the chassis cowl versions with lowered chassis, 130 kW (177 HP) turbodiesel engine and Comfort-Matic robotised gearbox.
This is just a small part of the New Ducato's extraordinary specific "motorhome base" range, the widest and most comprehensive range in its segment, with 5 wheelbases, 6 different chassis lengths and 4 engine options. In total, by combining different bodies, capacities and engines, a record number of 600 specific motorhome versions can be achieved. These figures confirm the model's unrivalled position: currently, more than three motorhomes out of four sold in Europe are created on a Ducato base.
Visitors to the Düsseldorf Salon will be able to find out about the wide range of products and services designed in conjunction with Mopar. These include "Maximum Care Camper", the new Mopar Vehicle Protection service which allows you to protect your motorhome against electrical and mechanical faults, as well as the handy option to choose different durations according to your needs: from 3 years of warranty (two contractual and one year extension, with 30,000 km) up to 5 years (two contractual plus three years extension, with 100,000 km). The offer includes, for example, specific motorhome roadside assistance, set to be launched at a particularly attractive price.
The stand will also showcase the brand new website - www.fiatcamper.com - dedicated entirely to Ducato base motorhomes. Also accessible via tablet or smartphone, the portal contains a wealth of information on topics related to Ducato Base Motorhome products and all the dedicated services. Specifically, the "myDucato" reserved area - offered in collaboration with Mopar - allows registered users to access specific services such as chassis checks to ensure total travelling peace of mind, view servicing schedules or benefit from exclusive After Sales offers (such as downloadable coupons to claim an exclusive gadget for eco-friendly holidays, to be collected from the Düsseldorf stand). The site is available in 9 languages and will shortly be updated with new content and services.
Topping off Fiat Professional's Düsseldorf showcase will be a concept vehicle on a Fiat Ducato base, created in conjunction with Mopar, the ideal mobile workshop, with a host of equipment such as diagnostic tools, and compartments for storing spare parts and accessories. There are also extendible canopies on both sides of the vehicle, making it possible to perform checks and maintenance almost anywhere. The mobile workshop can also perform an electronic check-up by tablet (wiADVISOR), thanks to both its internet access and its large 32" flat screen, which ensures that the customer benefits from complete process transparency.
Finally, Ducato Motorhome customers can count on the service and professionalism of more than 6500 Fiat Professional authorised dealerships and workshops, of which more than 1800 offer specific structures for motorhomes - as well as on the Mopar Customer Care service dedicated to motorhome customers. Active throughout Europe, available in 13 languages and accessible via the Universal Freephone Number 00800-34281111, the service offers customers information on dedicated products and services, and can be used to obtain roadside assistance 24 hours a day, 7 days a week. And last but not least, the 'Fiat Ducato Camper Mobile' smartphone app, again in collaboration with Mopar Customer Care, is also available now to download for free via the App Store or Google Play in 17 European countries.
Turin, 26 August 2014
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